Shipping policy

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

  • We offer FREE Shipping (specified on the Product detail page) for selected locations ordered through www.pathfinderacademy.in
  • Each order may be shipped only to a single destination address specified at the time of payment for that order.
  • We make our best efforts to ship each item in your order within 4-5 working days of the order. However in certain remote locations, we may take longer, up to 10-15 days, to ship the order.
  • To ensure that your order reaches you in short time and in good condition, we only ship through reputed courier agencies or post office.
  • If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer care 09350208235 or mail us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  • In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by Pathfinder Academy for re-delivery shall be claimed from the User placing the order.
  • Before delivering your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users

Order

Ordering at Pathfinder Academy is easy. Placing your first order at Pathfinder academy just select the items you want to shop, enter your shipping address and payment. If you need any assistance give us a call. Once your order is successfully placed, you will receive a confirmation over email from Pathfinder academy. This mail will have all the details related to your order. Any request for cancellation of orders once duly placed on the site, shall not be entertained.

Payment

Your online transaction on Pathfinder Academy Private Limited is secure with the highest levels of transaction security currently available on the Internet. All credit card and debit card payments on Pathfinder Academy Private Limited are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

In a credit/debit card transaction, you must use a credit /debit card that is issued in the name of the User. Pathfinder Academy will not be liable for any credit/debit card fraud because of the card being used fraudulently. The liability to use a credit/debit card or a net banking transaction fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User. Pathfinder Academy reserve the right to cancel orders for the product in their sole discretion for any reason which can include but not limited to, the product being out of stock, or for any other reason without intimation to the User.

While availing any of the payment method/s available on the website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:


  1. Lack of authorization for any transaction/s, or
  2. Exceeding the preset limit mutually agreed by You and between Bank/s, or
  3. Any payment issues arising out of the transaction, or
  4. Decline of transaction for any other reason/s

All payments made against the purchases/services on website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Privacy policy

Pathfinder Academy respects your privacy. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules there under. You are advised to please read the privacy policy carefully. By accessing the services provided by Pathfinder Academy you agree to the collection and use of your data by Pathfinder Academy in the manner provided in this privacy policy. We collect the following personally identifiable information about:

  • Name including first and last name.
  • Email address.
  • Mobile phone number and contact details.
  • ZIP/Postal code.
  • Other information as per our registration process.

We will not use your financial information for any purpose other than to complete a transaction with you. We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless: To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Pathfinder Academy’s terms of use or to defend against legal claims.
or
in case of special circumstances such as compliance with court orders, requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Electronic Communication

When you visit Pathfinder Academy or send e-mails to us or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the website Pathfinder Academy. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Trademark

The logo / image of Pathfinder Academy on the home page of the websites , mobile site or applications & other pages and as used in the communication to the User is registered by Pathfinder Academy and cannot be used or communicated or distributed without the specific and written permission of Pathfinder Academy.

Reviews, Comments, Communications, and other Contents

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Pathfinder Academy reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Terms of use

The domain name www.pathfinderacademy.in (hereinafter referred to as “Website”) is owned by Pathfinder Academy Private Limited a company incorporated under the Companies Act, 1956 with its registered office at A-39 | A, DDA, Munirka, New Delhi, 110067, India. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

Applicable law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Delhi. Pathfinder Academy reserves the right to make changes to the terms, conditions and disclaimers at any time and without information to the customers/users of the services/of Pathfinder Academy. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Pathfinder Academy makes no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India do so on their own initiative and Pathfinder Academy is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.